Frequently asked questions for quick answers
FAQ's
FAQ's
Frequently asked questions for quick answers
Do I need a new phone number?
No. You keep your existing clinic number. We simply set up call forwarding so calls can route to Ringify when you want.
Do I need a new phone number?
No. You keep your existing clinic number. We simply set up call forwarding so calls can route to Ringify when you want.
Is Ringify secure and compliant?
Yes. All data is encrypted in transit, access is restricted, and we follow strict privacy practices. We only collect what is needed to handle the call and pass it to your clinic. We never sell patient data.
Is Ringify secure and compliant?
Yes. All data is encrypted in transit, access is restricted, and we follow strict privacy practices. We only collect what is needed to handle the call and pass it to your clinic. We never sell patient data.
How is Ringify different from a generic AI voice bot?
Ringify is built for clinics. It follows your booking rules, asks the right intake questions, and produces a clean handover for reception. It is configured and managed for you, not a DIY tool. We can work with any clinic on any platform.
How is Ringify different from a generic AI voice bot?
Ringify is built for clinics. It follows your booking rules, asks the right intake questions, and produces a clean handover for reception. It is configured and managed for you, not a DIY tool. We can work with any clinic on any platform.
What if a caller needs a human?
Ringify can transfer calls to your team during business hours, or take a detailed message and send it through instantly.
What if a caller needs a human?
Ringify can transfer calls to your team during business hours, or take a detailed message and send it through instantly.
How do I set it up?
You sign up, we build your Ringify setup, then we help you turn on call forwarding. Once you approve a test call, you go live.
How do I set it up?
You sign up, we build your Ringify setup, then we help you turn on call forwarding. Once you approve a test call, you go live.
What does it integrate with?
It can connect to your clinic no matter the current workflow. We follow the current booking mechanism used within your clinic.
What does it integrate with?
It can connect to your clinic no matter the current workflow. We follow the current booking mechanism used within your clinic.
Is it expensive?
Ringify is designed to pay for itself by preventing missed calls from turning into missed bookings. Most if not all clinics make back the cost and more, with a small lift in conversions.
Is it expensive?
Ringify is designed to pay for itself by preventing missed calls from turning into missed bookings. Most if not all clinics make back the cost and more, with a small lift in conversions.
How long does setup take?
You will be fully setup within 3 days depending on how complex your booking rules are.
How long does setup take?
You will be fully setup within 3 days depending on how complex your booking rules are.
How does the 14 day free trial work?
You get 14 days free with a valid card on file. You are not charged during the trial. Before you move to paid, we meet with you to review performance and confirm next steps.
How does the 14 day free trial work?
You get 14 days free with a valid card on file. You are not charged during the trial. Before you move to paid, we meet with you to review performance and confirm next steps.
Can I cancel anytime?
Yes. No lock in contracts. Cancel anytime.
Can I cancel anytime?
Yes. No lock in contracts. Cancel anytime.
How safe is my clinic and patient data when I use Ringify?
Security is our top priority. Ringiy does not store any patient data. Our AI reads and writes directly to your practice management system in real time. Our infrastructure is hosted on secure local servers. We comply with the AU/US/UK/NZ Privacy Acts and Privacy Principles, undergo regular security assessments, and never sell or share your data with third parties.
How safe is my clinic and patient data when I use Ringify?
Security is our top priority. Ringiy does not store any patient data. Our AI reads and writes directly to your practice management system in real time. Our infrastructure is hosted on secure local servers. We comply with the AU/US/UK/NZ Privacy Acts and Privacy Principles, undergo regular security assessments, and never sell or share your data with third parties.
"It keeps my diary fully booked 24/7 so I can focus on my patients. It's effectively ended the stress of missed calls."
"It keeps my diary fully booked 24/7 so I can focus on my patients. It's effectively ended the stress of missed calls."
Michelle Guy • US
Michelle Guy • US
Clinic Director - Sports Physiotherapist
Clinic Director - Sports Physiotherapist
Ready to See It On Your Calls This Week?
© Ringify 2026
Based in Western Australia, serving internationally
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LEGAL
PRODUCT
Ringify is the leading after-hours receptionist for clinics
© Ringify 2026
Based in Western Australia, serving
internationally
______________________________________________________________________________________________________________________________________________________________________________________ _______________________
______________________________________________________________________________________________________________________________________________________________________________________ _______________________
LEGAL
PRODUCT
Ringify is the leading after-hours receptionist for clinics