Frequently asked questions for quick answers
FAQ's
Frequently asked questions for quick answers
Do I need a new phone number?
No. You keep your existing clinic number. We simply set up call forwarding so calls can route to Ringify when you want.
Is Ringify secure and compliant?
Yes. All data is encrypted in transit, access is restricted, and we follow strict privacy practices. We only collect what is needed to handle the call and pass it to your clinic. We never sell patient data.
How is Ringify different from a generic AI voice bot?
Ringify not only answers calls, DM's, and texts, but it is also the proven system that brings in new clients into your clinc.
What if a caller needs a human?
Ringify can transfer calls to your team during business hours, or take a detailed message and send it through instantly.
How do I set it up?
You sign up, we build your Ringify setup, then we help you turn on call forwarding. Once you approve a test call, you go live.
What does it integrate with?
It can connect to your clinic no matter the current workflow. We follow the current booking mechanism used within your clinic.
Is it expensive?
Ringify is designed to pay for itself by preventing missed calls from turning into missed bookings, as well as bringing in more profitable bookings.
How long does setup take?
You will be fully setup within 3 days depending on how complex your booking rules and IV packages are.
Can I cancel anytime?
Yes. No lock in contracts. Cancel anytime.
How safe is my clinic and patient data when I use Ringify?
Security is our top priority. Ringiy does not store any patient data. Our AI reads and writes directly to your practice management system in real time. Our infrastructure is hosted on secure local servers. We comply with the AU/US/UK/NZ Privacy Acts and Privacy Principles, undergo regular security assessments, and never sell or share your data with third parties.
